Customer Engagement and Vulnerability: Showing a Little Leg Makes People Share
customer engagement and vulnerability: show a little leg first Empathy is not a soft skill in my mind. When we approach business from a place of empathy and vulnerability something magic happens. Vulnerability is a powerful thing in storytelling because it creates a human connection unlike anything else. As a business and stage storyteller, even I can fall into a rut. So I challenged myself this year to [...]