Virgin Trains: A Viral Lesson in Humor and Customer Service

Virgin Trains: Poor Humor and Customer Service How not to handle customer service via Twitter - Virgin Trains How NOT to handle customer service complaints...this one hot off the press from my friends in London. With "honey," "love," "sweetie"....and other patronizing 'there, there' comments. Brands need to get that it diminishes a woman's legitimate issues. The 1950s called and even it doesn't want 'old timey' sexist comments back. [...]

By | 2018-01-02T21:02:36+00:00 January 2, 2018|0 Comments

Collaborative Storytelling – What Harold Lloyd Taught Me About The Power of Interactive Story

  The Power of Interactive Story What Harold Lloyd Taught Me About The Interactive Power of Story Harold Lloyd's silent comedy was story *crack* to my 9-year-old brain. And it taught me everything about breaking the fourth wall to co-create with my audience. Collaborative Storytelling is not an option today. I've given several keynotes on this topic and I love seeing how audiences engage when I create scenes [...]

By | 2017-12-10T21:18:03+00:00 December 10, 2017|0 Comments

An Open Letter to My Speaker Brothers

To my speaking brothers, I adore you. You matter. And I know you care about your speaking sisters. I wanted to reach out to you and share something that happened recently that, sadly, is not an isolated case. As I debated whether or not to say something, I got nervous. I still am because I am taking a risk. Yet, I also know that sometimes the most important conversations require [...]

By | 2017-12-07T19:15:11+00:00 December 7, 2017|2 Comments

Three Ways Marketers Kill Marketing – Video (humor)

Three Ways Marketers Kill Marketing There are three big ways marketers kill marketing: jargon; lack of a compelling story; and guilt and shame tactics. I discuss all of those in more detail in this video. See the Medium article of this post. I have always joked that the fifth horseman of the apocalypse is a content marketer. To get notified when I go live, sign up here! Watch the Video [...]

By | 2017-09-25T00:28:48+00:00 September 24, 2017|0 Comments

Most Product Storytelling Sucks: How to Tell a Kick-Ass Product Story

Your Product Story Matters Product Stories matter. Most of the time they stink. They stink because companies are focused on features and benefits. And it's not about that. In this video I discuss what matters and why when it comes to creating a kick-ass product story. Product Storytelling Resources To get notified when I go live, sign up here! I talk about great product storytelling here so check these articles [...]

By | 2017-09-24T22:40:40+00:00 September 24, 2017|0 Comments

Live Stream Success Tips with Ross Brand – #yesandbrandshow

Live Stream Success Tips to Unleash Your Inner Rockstar Few people know live streaming and video storytelling the way Ross Brand knows it. He is a true live stream video rockstar and he know how to help brands achieve live stream success. He is funny and smart and he knows how to prepare, let go and have fun. In this extended version of the #yesandbrandshow, Ross and I chat about [...]

By | 2017-09-24T21:40:28+00:00 September 24, 2017|0 Comments

Warren Whitlock Chats Guerrilla Marketing (video)

Warren Whitlock Chats Guerrilla Marketing In this episode of livestream show, #yesandbrandshow, I chat with influencer and great guy, Warren Whitlock, about Guerrilla Marketing, why marketing has completely changed and why it's as important now as ever to disrupt business as usual. To see more articles on marketing, click here. Want to see more of the #yesandbrandshow, visit the YouTube Channel and be sure to sign up for notification of [...]

By | 2017-09-25T00:26:31+00:00 July 30, 2017|0 Comments

Mixed Reality Storytelling – Chat with Shel Israel about AR and VR

Mixed Reality Storytelling In this episode from May 26th, 2017 of "yesandbrandshow" my Friday 10AM PDT FB live stream, I talk with Shel Israel. Shel is co-author of The Fourth Transformation with Robert Scoble. We get in depth about mixed reality storytelling with AR (augmented reality) and VR (virtual reality). We chat about the future, who is experimenting with mixed reality tech, and what brands can do now to better [...]

By | 2017-09-24T22:17:30+00:00 June 3, 2017|0 Comments

Business Satire on Medium From Kathy Klotz-Guest

Business Satire on Medium Business Satire on Medium - Kathy Klotz-Guest (image: Kai Oberhauser Unsplash.com) I love writing on the blog and other places including on Medium, especially love to write satire.  You can follow me there and here on my blog. So here are a few snippets of my business satire on Medium. Enjoy! Business Satire on Medium **************************************************************************** 6 “Selfless” Excuses to Use at [...]

By | 2017-05-18T21:23:41+00:00 May 18, 2017|0 Comments

Warren Whitlock Chat: Kathy and Warren Discuss Stop Boring Me!

Kathy and Warren Whitlock Chat About Kathy's Book, "Stop Boring Me!" In this episode, Warren Whitlock and I chat about my book, "Stop Boring Me!", why improv and marketing are about making your partners look good, and why no one ever writes me a check because they care about my services! Plus, we laugh a lot. https://www.spreaker.com/user/9497099/warren-witlock-interviews-kathy-klotz-gu

By | 2017-04-03T20:52:19+00:00 April 3, 2017|0 Comments
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